Privacy Policy

1. Introduction

SteamGOAT ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at steamgoat.com (the "Site").

This Privacy Policy is governed by the laws of the State of Washington, including the Washington Privacy Act (RCW 19.255) and other applicable state and federal privacy laws. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you submit contact forms or inquiries
• Communication Data: Content of emails, messages, or correspondence you send to us
• Government Contracting Information: UEI numbers, CAGE codes, and other business registration details you provide

2.2 Information Collected Automatically

• Server Logs: IP address, browser type, operating system, referring URL, pages visited, and access times
• Cookies & Tracking Technologies: We use Google Analytics to track user behavior, page views, and engagement metrics
• Device Information: Device type, screen resolution, and language preferences
• Vercel Analytics: Performance metrics and site usage data collected by our hosting provider, Vercel

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To send you government contracting opportunities and capability statement requests
• To analyze Site usage and improve user experience through Google Analytics
• To monitor Site performance and security through Vercel analytics
• To comply with legal obligations and government contracting requirements
• To detect and prevent fraudulent activity and security threats
• To send you marketing communications (with your consent)

4. Third-Party Service Providers

4.1 Vercel (Hosting & Analytics)

Our Site is hosted on Vercel, which provides hosting infrastructure and analytics services. Vercel collects performance metrics, error logs, and usage data. Vercel's privacy policy is available at https://vercel.com/legal/privacy-policy.

4.2 Google Analytics

We use Google Analytics to understand how users interact with our Site. Google Analytics collects information such as pages visited, time spent on pages, and user demographics. This data is anonymized and aggregated. Google does not identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.3 Domain Registration (Dreamhost)

Our domain steamgoat.com is registered with Dreamhost. Dreamhost maintains WHOIS records as required by ICANN regulations. Your domain registration information may be publicly accessible. Dreamhost's privacy policy is available at https://www.dreamhost.com/legal/privacy-policy/.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track your activity.

• Essential Cookies: Required for Site functionality
• Analytics Cookies: Google Analytics and Vercel analytics
• Preference Cookies: Remember your theme preference (light/dark mode)

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect Site functionality.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact information from inquiries is retained for up to 3 years unless you request deletion. Google Analytics data is retained according to Google's default retention policy (26 months). Vercel retains logs for 30 days.

7. Your Privacy Rights (Washington State)

Under Washington State law (RCW 19.255), you have the following rights:

• Right to Know: You may request what personal information we collect, use, and share
• Right to Delete: You may request deletion of personal information we have collected (subject to legal exceptions)
• Right to Correct: You may request correction of inaccurate personal information
• Right to Opt-Out: You may opt out of targeted advertising and sale of personal information
• Right to Portability: You may request your personal information in a portable format

8. How to Exercise Your Rights

To exercise any of your privacy rights, please submit a written request to:

We will respond to your request within 45 days. If we cannot fulfill your request, we will explain the reason. You may also designate an authorized agent to submit requests on your behalf.

9. Children's Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information immediately.

10. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/HTTPS encryption for all data in transit
• Secure server infrastructure provided by Vercel
• Regular security monitoring and updates
• Access controls and authentication mechanisms

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

11. International Data Transfers

Our Site is hosted in the United States. If you access our Site from outside the US, your information may be transferred to, stored in, and processed in the United States, which may have different data protection laws than your country of residence.

12. Do Not Track

Some browsers include a "Do Not Track" feature. Our Site does not currently respond to Do Not Track signals. However, you can control tracking through your browser settings and by opting out of Google Analytics.

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). We comply with CCPA requirements, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy and, where required by law, by obtaining your consent.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: